Whats going on at Burris ?? [message #38447] |
Wed, 20 May 2015 17:38 |
pinecone
Messages: 116 Registered: May 2014 Location: Northwest
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Junior Member |
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Does anyone know what is going on at Burris? I've always been a Burris fan, at least with the scopes I have on my rifles.
Bit of history I sent a fullfield II 1/75 X 6 (older one) in for what I thought would be a minor repair. I recieved a service # and was told of a 4-6 week wait time. (not unreasonable as long as they tell me,its my choice to wait or ask for it back). At the end of the 8th week I queried them and received an e-mail saying I was in line for repair but it would be 6-8 weeks. I was already at the end of the 8th week. Week 10 I E-mailed again. I was told they had issued a replacement order and a new scope would be sent to me that week. That was on a Tuesday. I'm into the 3rd week of that and haven't heard anything.
I would have liked advanced notice of what was wrong with my scope and while I appreciate the effort Burris is making I would have liked to have a bit of choice in the matter. Looking in their catalog I don't see anything that appeals to me. I guess never look a gift horse in the mouth !!
My question ? is this typical of Burris ?
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