| Needed Encore Parts [message #15827] |
Thu, 08 November 2012 12:55  |
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kc2htv
Messages: 311
Registered: October 2012
Location: Eastern NY
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Forum Regular |
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After several years of fustration with the old T/C service department, I thought seriously about trying to order parts to do a Pro-Hunter up-gaded on my 10 year old Encore receiver. Last year it took roughly 3 months to get my new, firing pin reciever, pin and spring. That was after being put on hold for sometimes over an hour many times. Then the partial or incomplete order thing. Much bad memories.
I took the plunge after looking up the new service dept phone number. (800 331 0852) Less than 4 min's of hold time and I'm speaking with a gentleman, name of Joe. Gave him my vitals and ordered a new model Pro Hunter hammer, sear, and 2 each of all the springs, along with 3 new desperatly needed receiver pins to hold the goodies in. 10 min's later and he had the stock checked order going out to me for less than $55.00 with shipping.
I could have done a couple of cartwheels of pure joy, right there and then. Not adviseable at 57 years young. 
I had given serious thought of selling all my Encore stuff and going with Ruger last year, but after dealing with the New T/C service at S&W I am staying the course. All this was made possible when I happened on this web site by shear chance. I am now a re-juvinated, and proud T/C owner once again.
Have a fantastic and safe season folks.
Rick kc2htv
The barter system is alive and well, but the learning curve can be painful.
Certified NYS Hunter Safety Instructor.
Certified NYS Bow Hunter Safety Instructor.
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